During the recent Drupalize.Me site upgrade, we removed the ability to put temporary holds on memberships with an automatic billing reactivation. (Curiously, this functionally created more problems than it ever solved; lesson learned!) Now, we're giving you control by having you cancel your billing, and reactivate it when you are ready. If you wish to stop your membership for any length of time, simply cancel billing via your account dashboard.
Canceling your billing will not delete your Drupalize.Me account. We'll hold on to all of your viewing history and settings. You won't lose access to videos immediately either. You can continue watching until the expiration of your current billing period, which you can see by date of your next scheduled invoice.
When you want to reactivate your membership, just log in and update your billing information. You can quickly pick up right where you left off. This gives you full control over when your account is active, and when you will be billed. Enjoy!
If you started your membership before our site upgrade in November, you will not immediately have direct access to cancel your account. (We are waiting on our payment gateway to fully transfer everyone's accounts into the new billing system.) In that case, just let us know at by emailing us at [email protected], and we'll take care of it for you.
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